Gashapon Common Repair Issues

Zhiling

1. Coin/Token Jam

• Issue: Coins or tokens get stuck in the slot and cannot proceed.
• Solution:
  
  • Check the coin/token path for obstructions.
  • Clear the pathway and ensure the tokens are the correct size for the machine.
  • Use an air blower to clean the coin slot.
    

2. Capsule Not Dispensing

• Issue: The capsule doesn’t drop after the handle is turned.
• Solution:
  
  • Open the machine and check if capsules are stuck or piled up on the internal track.
  • Inspect the mechanical parts of the handle to ensure nothing is jammed or broken.
  • Clean the track and dispensing chute to allow capsules to slide out smoothly.
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3. Handle Rotation Stuck

• Issue: The handle is difficult to turn or feels jammed.
• Solution:
  
  • Check if the internal gears are worn out or blocked by debris.
  • Lubricate the gears or moving parts, and replace any damaged components if necessary.
    

4. Uneven Capsule Distribution

• Issue: Some customers keep getting the same capsule, while others are hard to obtain.
• Solution:
  
  • Check the internal distributor and track to ensure capsules are evenly mixed and distributed.
  • Make sure the machine’s dispensing mechanism is working properly and adjust the distribution settings if needed.
    

5. Power or Lighting Failure

• Issue: The machine’s power or lights are not working.
• Solution:
  
  • Check the power plug and cables for proper connection.
  • Replace the power supply or lightbulb, and ensure the internal wiring is functioning correctly.
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6. Display or Price Setting Issues

• Issue: The display or pricing isn’t showing correctly, or prices cannot be adjusted.
• Solution:
  
  • Check the display connections for any loose or damaged wires.
  • Reset the price settings and check for any software or hardware malfunctions.
    

7. Loose or Damaged Machine Housing

• Issue: The machine’s outer shell is loose or cracked.
• Solution:
  
  • Check and tighten all screws and fasteners.
  • Replace the housing or related parts if the damage is severe.